Privacy policy

# Privacy Policy **Effective Date:** January 1, 2026 **Last Updated:** January 1, 2026 At **WebCraft** ("we", "our", or "us"), accessible from https://webcraft.com (the "Site"), we are dedicated to protecting the privacy and personal data of our clients and site visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our website and purchase our web design, development, and digital agency services. ### 1. Information We Collect We collect personal information that you voluntarily provide to us when purchasing a service plan or contacting our team: - **Contact Details:** Full name, business email address, phone number, and physical mailing address. - **Account & Business Data:** Company name, domain details, branding assets, and project brief requirements. - **Payment Information:** Financial data and card credentials processed directly and securely via third-party gateways (such as Stripe, PayPal, or Shopify Payments). We do not store full credit card numbers on our servers. - **Automated Data:** IP addresses, browser types, device information, and browsing patterns collected automatically via cookies and tracking pixels. ### 2. How We Use Your Information We use your information to: - Deliver, execute, and maintain our web design and development service plans (Showcase, E-Commerce, Complete Pack). - Process invoices, secure transactions, and send order confirmations. - Communicate project milestones, client onboarding steps, and ongoing technical support. - Improve our website performance, conversion optimization, and user experience. - Comply with applicable legal and financial obligations. ### 3. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers who assist us in operating our business, including: - Payment processors (Stripe, PayPal, Apple Pay). - Hosting, DNS, and server infrastructure providers. - Analytics and client communication tools. ### 4. Data Security & Retention We implement industry-standard administrative, physical, and technical security measures (including SSL encryption) to protect your personal information against unauthorized access, loss, or alteration. We retain your information as long as necessary to fulfill project requirements, legal obligations, and dispute resolutions. ### 5. Your Rights Depending on your location (including the US and GDPR jurisdictions), you have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact us at **contact@webcraft.com**. ### 6. Contact Us For any inquiries regarding this Privacy Policy, please contact: - **Email:** contact@webcraft.com - **Business Address:** WebCraft LLC, Delaware, United States