Shipping policy

# Service Delivery Policy

**Effective Date:** January 1, 2026

At **WebCraft**, we specialize in professional digital products, custom web development, and digital marketing services. Because all our deliverables are digital in nature, no physical products are shipped.

### 1. Delivery Methods
All deliverables (including design mockups, development links, code repositories, credentials, and documentation) are delivered electronically via:
- Secure email communications.
- Cloud staging and development URLs.
- Direct transfer of store ownership within your designated e-commerce platform (e.g., Shopify, WooCommerce).

### 2. Project Turnaround & Delivery Timelines
Estimated completion times depend on the plan selected:
- **Showcase Plan ($59):** Initial staging preview delivered within **3 to 5 business days**.
- **E-Commerce Plan ($159):** Fully configured store ready for review within **7 to 10 business days**.
- **Complete Pack ($349):** Enterprise build delivered within **12 to 18 business days**.

Timelines commence once the initial onboarding questionnaire and all required business assets (logos, content, and credentials) are received by our team.

### 3. Delivery Confirmation & Handover
A project is deemed formally delivered once:
1. The staging website is approved by the client.
2. Ownership transfer or live deployment to the client's custom domain is completed.
3. Access credentials, tutorial documentation, and support guidelines are provided.

### 4. Inquiries
If you have questions about your project status or delivery milestones, please reach out to **support@webcraft.com**.